Pubs and bars have seen a dramatic shift in the way they operate ever since the Covid-19 pandemic struck. This means lots of alterations to the experience of a trip to the pub, but many of these changes could actually be hugely beneficial for businesses with ambition and ingenuity.

Boost customer loyalty

Customer loyalty is more important than ever before. Competition is fierce for the attention of clientele who are searching for the safest, most customer-friendly places to eat or drink – so ensuring you cater to their needs is absolutely essential.

Using a table service ordering app like Ordery, you’ll be able to find out more about your customers and even gather this data to help boost their experience with you. This could be through rewarding their loyalty with special offers or promotions, or simply keeping in touch and letting them know what’s happening at your venue.

Increase average spend

A table service ordering app is also the ideal way to increase your average spend per customer. While handing over cash now feels like a thing of the past, this could actually be a good thing for your business. Spending by card or through an ordering app for pubs will mean less ‘counting the pennies’ and help your customers shed some of their inhibitions when ordering with you. It also allows them to do things like splitting the bill.

The app may leave customers feeling encouraged to buy another round or be extra generous buying drinks for other people in their group.

Improve the customer experience

Customers increasingly look at the overall experience when they order with you, and while pub service might be changing, this doesn’t have to be a bad thing.

Installing a table service ordering app can help you stay ahead of the competition and offer your customers a more streamlined and efficient service, which will make them want to choose you again when they next feel like a trip to the pub.

Adapt to your own needs

Unlike some table service apps, Ordery is flexible enough to suit your needs. This adaptability ensures that your business can continue to stand out from the crowd for all the right reasons, no matter what the changing pandemic guidelines bring. In addition, we’re happy to offer a free trial of the software so you can get to grips with the fundamentals – and decide whether it’s for you.