Customers increasingly look at the overall experience when they order with you, and while pub service might be changing, this doesn’t have to be a bad thing.
It’s no shock that technology is shaping our world, we’ve seen disruption like this happening for years. Businesses either adapt to the ever-changing market, or they are slowly forgotten.
In a competitive environment, you need to stand out from the crowd. One way of doing this (for the right reasons) is to actively engage with your customer base. Greater engagement means more sales and a boosted brand recognition, helping to fuel a continuous stream of custom.
Installing a table service ordering app can help you stay ahead of the competition and offer your customers a more streamlined and efficient service, which will make them want to choose you again when they next feel like a trip to the pub.